For this, enter $$DUMP from the command panel right after your entry, then copy the outputĪmadeus Passenger Name Manager (PNM) is used by airlines to establish rules for modifying passenger names in a PNR, and is gradually replacing the Name Change Controller (NCC) function. Provide the following information to help investigation: If the airline confirms that a name modification is allowed, contact your Amadeus Help Desk.
Verify if this workaround is accepted by the airline.Įntry: SR OTHS YY - FREE FORMAT (EX. Workaround: Create a second booking (a dummy PNR) with the adult name associated to a passive segment ( PK). Then issue the ticket only for the infant associated to the dummy PNR.Īfter that, add the infant name and ticket number as an SSR in the active PNR. Contact the airline to confirm that name modifications are not allowed for your office on this segment.Ģ. if the airline allows name changes and an FA element exists in the PNR, check with the airline if they can remove the FA element, so the agent or the Help Desk can proceed with the name change. This is the usual advice we give to customers, especially regarding Cathay Pacific ( CX) name changes.ģ.
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